Conditions of Use

The Shaman Skis Online Store is operated by: SSC Finland Oy.
Our contact details are as follows:

SSC Finland Oy
Kivikatu 28 A 1
96400 Rovaniemi
+358 45 671 5295

General email: ski@shaman-skis.com
Phone number: +358 45 671 5295

TERMS AND CONDITIONS OF USE

This Statement outlines the terms and conditions governing all sales and purchases made through this website, regardless of whether the order was transmitted via the internet, telephone or post. By accessing, browsing and/or using this website you acknowledge that you have read, understood and agree to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree with these terms, do not use this site.

PRICING

All prices quoted are subject to change at any time at the discretion of Shaman Skis Store. All prices are quoted in euro (EUR, €). Shaman Skis Store reserves the right to reject any orders which include incorrect prices which may occur due to data entry errors, code errors, hacking, incorrect pricing provided by the manufacturer, translation errors etc. Prices are not negotiable and do not include shipping and handling in order. Shipping and handling costs will be calculated when completing the order.

The seller "SSC Finland Oy aka Shaman Skis" is not responsible for any customs duties and taxes, for example, Value Added Taxes in a case of the shipping outside the European Union. Within the European Union, we charge VAT 24% as it is collected in Finland. We sell products by VAT 0% outside the European Union and the other tax-free areas. In that case, the price will be displayed and recalculated as VAT 0% in the shopping cart.

SHIPPING

We can send your order anywhere in the World. All our items are Warehouse packed for safe delivery. We ship all products by Track & Trace courier unless otherwise directed. This usually takes between few working days to few weeks, depending on the location and delivery service in the destination area.

We normally ship our products within three business days unless requested otherwise. If we are unable to dispatch your order within three business days we will contact you and advise you of the expected dispatch date.

Please check your delivery address carefully as we will not be responsible for delivery to an incorrect address. The customer shall be responsible for the cost to resend a parcel that is returned because of an incorrect address.

ONCE YOUR ORDER HAS BEEN SHIPPED YOU ARE NOT ABLE TO CANCEL YOUR ORDER.

 

PAYMENT

Payment options provided by PayPal and Checkout Finland.

RETURNS POLICY

If an order has been dispatched by courier and is not received or if an item is received and it is either damaged or faulty, a return claim MUST be filed with Shaman Skis Online Store within 3 days from the date of dispatch of goods.

The customer must inform the seller (SSC Finland Oy aka Shaman Skis) the latest on 14 days after an order has been signed out of carrier or the local post office. Only unused products will be accepted in return. Return will not be accepted it the returned product is used or return is made after 14 days from arrival. The customer is in charge of all return costs (shipping/customs clearance) on all orders returned from Finland or outside Finland. When returned product/products arrive we will pay to the customer the total amount of the product/products. Original shipping costs from seller to the customer will not be paid back.

Email details of your claim to ski@shaman-skis.com.


The following options will then be made available:

1. Replacement: If possible, a replacement will be sent, subject to availability.

2. Credit: If no replacement is available, a credit will be offered to the full amount of the purchase price.

3. Refund: If a refund is required, it will be provided according to the original payment (i.e. if payment was made on Visa, the visa will be credited. If the item was purchased by direct credit, the debited account shall be credited).

Returns are not accepted due to a change of mind, so please choose carefully. Exchanges will not be permitted.

LICENSE AND SITE ACCESS

Access to the Shaman Skis Online Store website is granted only for the purpose of accessing the products offered. Under no circumstances may any individual alter any part of the website. No part of this site may be reproduced for any reason, nor may any parts of the site be displayed anywhere apart from www.shaman-skis.com  unless written permission has been granted by Shaman Skis Online Store. You are granted access to Shaman Skis Online Store website under the condition that you will not interfere, or attempt to interfere with any of the content.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL Shaman Skis Online Store BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF.

LAW AND JURISDICTION

These Terms and any matter relating to this Site will be governed by Finnish law and the Finland courts shall have non-exclusive jurisdiction in respect of them.

PRIVACY

We are committed to protecting your privacy and this statement summarises what personal details we may collect from you before, during or after you use our Site and what we will do with them. Any changes to our privacy policy will be posted on this page. When you contact us we will use your email address for the purposes of administering your query or order and responding to you. We will not publish your personal information and will not supply your personally identifying information to other companies or individuals. We may, with your permission, send you information about our company and our products and services.

SECURITY

All of our credit card transactions online are processed by DPS banking system. All transaction details are encrypted so you are safe to shop with Shaman Skis Online Store. Shopping at Shaman Skis Online Store is secure. This site uses the latest in security technology to ensure a safe & secure transaction during your shopping experience. You can enter your credit card number on a secure form and transmit the form over the Internet to a secure server without any risk of an intermediary obtaining your credit card information. Credit card orders are encrypted using Secure Socket Layer (SSL) protocol technology. Your confidential information is automatically encrypted in transit from your computer to ours using an encryption key length of 128-bits. Once your information reaches us, it resides on a server that is heavily guarded both physically and electronically. The server sits behind an electronic firewall and is not directly connected to the Internet.

COPYRIGHT

All content and the compilation of all content on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, artworks, products and data compilations is the property of Shaman Skis Online Store and protected by Finnish and International copyright laws.

No part of this website may be reproduced without the express, written permission of Shaman Skis Online Store.



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